Damaged or Defective Items

●     Replacements Offered: mybuzz.life provides replacements for misprinted, damaged, or defective products.

●     Time Limit: You must submit your request within 7 days of delivery.

●     Proof Required: You must provide photo or video proof, including an unboxing video.

Size Exchanges & Buyer’s Remorse

●     Not Covered: If your customer orders the wrong size or wants to return a product without manufacturing defects, the return is not the responsibility of mybuzz.life.

●     New Order: You must submit a brand new order at your own expense.

Return-to-Origin (RTO) Handling

●     Default Address: Undelivered COD or prepaid orders are sent back to the default address to

Huepress

42A, Ambrose Nagar

Behind Eagle Hollow Block

Karumathampatti, Coimbatore – 641649

Contact: 9787113135

●     Storage Limit: Orders are stored in their returns management system for up to 100 days.

Reshipping Returned Orders

●     Dashboard Access: You can log in to your dashboard to re-ship the order to a new or existing address during the 100-day storage period.

●     Fees Incurred: This incurs a storage and handling fee of ₹20 + 18% GST per product, plus shipping costs.

Unclaimed Orders

●     Disposal Policy: If no action is taken within 100 days, the returned order is discarded.

●     No Reshipping: Discarded orders are no longer available for shipping.